Shipping Policy
Last updated: September 19, 2026
We aim to process and deliver your order as efficiently as possible. This Shipping Policy explains our estimated processing and delivery times, shipping responsibilities, and what to expect after placing an order.
Order Processing
Orders are typically processed within a few business days after your purchase is confirmed.
Once your order has been processed and shipped, you may receive a shipping confirmation email containing tracking information, where available.
Please note that orders are not typically processed or shipped on weekends or public holidays.
Shipping Times
Orders may take up to 15 business days to arrive after your order has been processed.
Business days generally refer to Monday through Friday and do not include weekends or public holidays.
Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, peak shopping periods, or other circumstances outside of our control.
Tracking Your Order
If tracking information is available for your shipment, it will be provided after your order has been shipped.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
Shipping Delays
While we work to have orders delivered within the estimated timeframe, occasional delays may occur.
If your order has not arrived within 15 business days after shipment, please contact us so that we can assist you in reviewing the status of your order.
We are not responsible for delays caused by shipping carriers, customs authorities, incorrect delivery information, severe weather, or other events outside of our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please contact us as soon as possible if you notice an error in your shipping address. We will make reasonable efforts to update your information before the order is shipped, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Missing Packages
If your tracking information shows that your package has been delivered but you have not received it, please check around your property, with other members of your household, and with your local carrier.
If you are still unable to locate your package, please contact us and we will do our best to assist you.
International Orders
International orders may be subject to customs processing, import duties, taxes, or other fees depending on the destination country.
Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.
Customs processing may also result in additional delivery delays.
Contact Us
If you have any questions regarding shipping, delivery, tracking, or your order, please contact us using the contact information provided on our website.